If you try logging in to Chemical Research and are unable to do so, you will receive the following message:
| "Authentication Error. Incorrect username or password." |
This means that our system was unable to recognize your login credentials as you entered them.
If this happens:
- Try entering your username and password again, making sure they match those assigned to you by Chemical Research.
- Because passwords are case sensitive, make sure that its case matches that of the password you previously set.
- If you continue to have problems logging in, try entering your password in all lower case.
- If, after trying the above steps, you are still unable to log in, please contact us at sustainablechemistry.support@enhesa.com. We are happy to assist you.